It’s not exactly clear where the fault lies here, but as Tom’s and PC World point out, this has been a problem for a while now – and there’s no way Windows should be kicking in an update, when another update is already underway, because clearly that’s a recipe for chaos.įingers crossed for a swift resolution, then, and we wouldn’t blame folks for not taking the workaround presented and simply holding off installing the new AMD driver for a while until a full fix is implemented. While rare, given the gravity of this gremlin, hopefully AMD (and Microsoft) will be working to quickly clear up this one.
The message is to persevere, but again, this is another unpleasant aspect of this bug. You need to hit the PC’s power button in the fleeting moment between BIOS options disappearing and the Windows loading circle appearing – and it took Chacos no fewer than 15 attempts before getting the timing right. The way out of the boot failure loop, as Chacos points out, is to get into Windows recovery mode, but doing so apparently involves a tricky bit of timing. And caution definitely seems to be the right approach here, given what happens to PCs that get hit by this particular bug. Also, make sure any Windows driver updates are already applied (or updates are paused) before you go ahead with installing the AMD driver.įollowing either of those rules should mean you’re going to be fine, but ensuring both are observed is obviously the safest thing to do in this situation. So, as AMD suggests, if you are going to update your graphics driver, ensure you don’t go for that clean installation option (‘Factory Reset’) until AMD has cleared up this situation. We are committed to resolve issues as quickly as possible and strongly encourage users to submit issues with AMD Software: Adrenalin Edition via the Bug Report Tool.” Better safe than sorry “We recommend users ensure all system updates are applied or paused before installing the driver, and that the ‘Factory Reset’ option is unchecked during the AMD driver installation process. Urgh…ĪMD told PC World: “We have reproduced an issue that can occur in an extremely small number of instances if a PC update occurs during the installation of AMD Software: Adrenalin Edition, and we are actively investigating. However, this can happen when Windows is set to update automatically (rather than scheduling an update), and if it does, it appears to be the case that the two update processes happening simultaneously (with a clean AMD driver install, as noted) causes severe havoc.Ĭhacos was left in a situation where instead of Windows booting, a Blue Screen of Death error came up, then the computer rebooted, and the same thing happened again, in a loop.
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